It’s safe to say that online shoppers like the promise of easy — and even better, free — returns. But it may surprise consumers to learn what can actually happen to all those unwanted items. 

The tech giant is facing criticism over its appointment of a former NSA director.

Some companies regret sharing information with the tech giant and its Alexa Fund. “We may have been naive in believing they weren’t competitive with us,” said one executive.

Powell's Books announces a change. “For too long, we have watched the detrimental impact of Amazon’s business on our communities and the independent bookselling world."

Reading a book on a Kindle sends Amazon a lot of data about reading habits. How fast pages are turned, font sizes and views, and device details.